FAQ Qiata

I can not load anymore a Java-Applet after updating Google Chrome.

The npapi – interface is from version 36.0.1985.143 no longer supported from Google Chrome. Because of that there is no possibility to load the Java-Plugins. Official Link: https://developer.chrome.com/extensions/npapi .


What is an appliance?

An appliance is a hardware that is built for a specific function. Unlike a PC or Server, it doesn't require the administrator to manage the entire Operating System. The administrator only manages the function specific features. It is deployed without a monitor and is usually administered using a serial console or on the network using a browser. When the system fails or needs to be reset, there is no need to reload the entire Operating System and the application. The administrator just have to follow the reset sequence and the appliance will be restored to factory default state .


How do I configure or access the File Transfer Service?

The configuration and File Transfer service is done using a web browser on the client's PC. This can be done on the same premise or remotely as long as there is network access. There is no need to learn arcane Command Line language just to manage the system .


How secure is this service?

All transfers are done using HTTP over SSL or HTTPS. External users can only access the service using the unique link that are sent to them. They don't access the service directly. Internal users can be restricted to IP ranges, preventing user account access from the Internet. Files stored on the system have their file names hashed to prevent direct identification. Transfers can also be required to use unique passwords for each user access.


How many user accounts can I create on the File Transfer Appliance?

You can create as many users as you need. The amount of storage on the appliance will limit the amount of storage assigned to each user.

Do I need a Static IP Address?

Yes, a Static IP Address is recommended for consistency in the external file downloads. If the Qiata File Transfer Appliance will not be used by external users, then you can do this without a Static IP Address and access it via your Local Area Network.



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