Any questions or problems?



Mail: support@secudos.de

Please select preferably the contact by e-mail. In exceptional cases, however, a short call can clarify more than many e-mails. Then please call us at:

Phon: +49 2307 28 50 53 44
Fax: +49 2307 28 50 53 31
RMA department: +49 2307 28 50 53 30

Before contacting us: Our support team will inevitably ask you for the serial number of the appliance. Please have it ready, because then we can determine in our database the exact type of appliance and its expansion. Also existing support contracts or warranty claims can be found under the serial number. Alternatively, you can also give us a MAC number of the appliance, then we find the corresponding serial number in the database. Our support is available on working days between 9:00 and 17:00 CET (or CEST in the summer months).

Downloads

Downloads

FAQs

FAQs

RMA

RMA

SECUDOS enables the creation of secure and manageable IT infrastructures on the user's own responsibility - without insecure services from the cloud.

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