Form for hardware replacement in case of failure

RMA-Form

Use the form below to request an RMA (Return Merchandise Authorization). Make sure that the error description is as clear and detailed as possible.
Error descriptions such as "Device defective" lead to unwanted delays.

Your Contact Details

First Name*

Last Name*

Company Name*

Email Address*

Phone number*

Owner of the Appliance

Please enter the contact details of the owner of the appliance here.

This may differ from the creator of the RMA.

First Name*

Last Name*

Company Name*

Email Address*

Street*

ZIP*

Location*

Country*

The Appliance

Tell us the exact specifications of the faulty device.

Error descriptions such as "Device defective" lead to unwanted delays.

Appliance Type*

Serial Number*

Software and Version*

Error Description*

Different delivery address? Yes No

Log file for analysis

Please select the files for the RMA.

Send copy to my e-mail address

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RMA-Form

Thank you for your request. We will process it as soon as possible and contact you.